Solutions / Slate Help Desk Support

Slate Help Desk Support

Whether you need support for a new Slate Captain, your team wants help with special projects in Slate, or your team is bogged down by troubleshooting, Help Desk Support from an enrollmentFUEL Slate Coach could be the right solution for you. We offer a variety of levels of support to make sure your team can be successful.

Connect With Us

image of a group of professionals collaborating around a table | Higher Ed Marketing & Student Search Services | enrollmentFUEL

Our Approach

As your trusted advisor, our goal is not to just “do the project,” but to teach you how to plan, implement, and how to maintain it. We work closely with your team to understand your needs and processes. If you’re troubleshooting an issue within your instance, we’ll sit with you to learn more and get to the root of the problem.

image of professionals collaborating | Higher Ed Marketing & Student Search Services | enrollmentFUEL

What to Expect

You’ll be assigned an experienced Slate Coach who will be there to support you through your Slate journey. No matter what type of project you’re working to complete, they’ll serve as a sounding board, teacher, and partner.

Why Choose Us?

Our team is here to help with all things Slate!

Caring Culture

Our team lives enrollmentFUEL’s core values (Deliver & Delight, High-Spirited, Genuine, Love, and Strive). It’s a great approach for any Slate project.

A True Partner

We see ourselves as an extension of your team. We’re here to help work through Slate challenges but also help navigate the complexities of implementing change on your campus.

Your Trusted Advisors

Our goal is to help you better understand how to use Slate. We don’t just finish the project and walk away. We keep our partners actively engaged throughout the process and encourage them to attempt the build with our guidance.

Experts for All of Your Slate Needs

Expert advice, direction, and assistance for all things Slate when you need it.

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Universities of all types love enrollmentFUEL

From flagship universities looking for undergraduate enrollment to graduate and online enrollment.

“Partnering with enrollmentFUEL helped us achieve our largest incoming class in nearly a decade.”

Scott Schultz

Baldwin Wallace University | Vice President for Enrollment Management
“Working with enrollmentFUEL has been the best and single-most impactful decision we’ve ever made for enrollment.”

Catie Taylor

Senior Associate Director of Admission | University of Evansville
“We were already impressed with the results of a recent enrollmentFUEL Search campaign that helped convert 30% of deposited students. Knowing that at least half of them (15% of deposits) were also influenced by our latest endeavor, the Parent Search campaign, was eye-opening! The importance of the Parent Search campaign can’t be understated.”

Dr. Brian Swords

Former Vice President | Southern Wesleyan University
“enrollmentFUEL offered all we were looking for. They were interested in us, and our experiences, challenges, and goals. We have worked with the same people since day one and not a series of different names on the phone. enrollmentFUEL helped us become much more effective and efficient by refining our search parameters and increasing our response and conversion rates, leading to an increase in deposits of 20%.”

Dr. William (Bill) Brown

Vice President for Enrollment Management | Hood College
“The intelligence we gained from enrollmentFUEL’s Target Market Analysis was incredibly rich—feels like we’re sitting on a gold mine of actionable, data-driven insights!”

Jill Griffin

Vice President of Enrollment and Marketing | University of Evansville
“Mars Hill University began to work with enrollmentFUEL during the fall of 2018. They have helped us to transform our admissions philosophy, brought sophisticated best practices to the table, and have helped our young team to soar! Enthusiasm is high based on their encouragement. We are very appreciative of the relationship with enrollmentFUEL and look forward to a bright future working with them as we seek to transform the lives of students at Mars Hill University.”

Dr. Tony Floyd

President | Mars Hill University
“Our partnership with enrollmentFUEL has absolutely exceeded our expectation throughout the process. Jacqui and Mike spent time initially to help clarify our needs for our project and to craft goals that served to guide the design. In spite of the fact we were late in contracting with enrollmentFUEL, they created a schedule that would meet our desired deadline–then worked with us diligently to ensure that we met that timeline. The product was authentically Shenandoah, which meant that the outcomes were, predictably, right on target for students that fit the target population. In the stress of today’s admissions environment, it is reassuring for us to have a partner that consistently delivers more than they promise!!”

Claressa Morton, Ph.D.

Vice President of Enrollment Management and Student Success | Shenandoah University