Retention Services

Retention Services
We understand that student retention is key to your institution’s success. That’s why we’ve crafted a suite of solutions designed to keep your students engaged, supported, and on track to graduate. Whether you’re looking to boost persistence rates, enhance customer service, or reconnect with former students, we have the expertise and tools to help you succeed.

Our Approach
We don’t believe that “one size fits all,” which is why our team will spend time getting to know your institution’s needs before recommending solutions.
After our partnership is established, you’ll have a dedicated account manager and project manager walking you through every step of the campaign!

Sample Retention Services
- Retention communication plan
- Re-engagement plan for former students
- Persistence analysis
- Strategic Enrollment Plan
- Customer service training
Why Choose Us?
Higher Education Experts
Your dedicated account manager and project manager have sat in your seat and are committed to your success!
Tailored Solutions
Our team listens to your institution’s needs and recommends solutions that fit best.
Your Trusted Advisors
We believe in teaching our partners and meeting them where they’re at.
Don’t Miss Out on Unlocking Your Enrollment Potential
Ready to take your enrollment management to new heights? Let us help you navigate the path to success with our SEM Effectiveness Study. Say goodbye to uncertainty and hello to a brighter future. Contact us today to get started on this transformative journey.
Universities of all types love enrollmentFUEL
From flagship universities looking for undergraduate enrollment to graduate and online enrollment.
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“Partnering with enrollmentFUEL helped us achieve our largest incoming class in nearly a decade.”
Scott SchultzBaldwin Wallace University | Vice President for Enrollment Management -
“Working with enrollmentFUEL has been the best and single-most impactful decision we’ve ever made for enrollment.”
Catie TaylorSenior Associate Director of Admission | University of Evansville -
“We were already impressed with the results of a recent enrollmentFUEL Search campaign that helped convert 30% of deposited students. Knowing that at least half of them (15% of deposits) were also influenced by our latest endeavor, the Parent Search campaign, was eye-opening! The importance of the Parent Search campaign can’t be understated.”
Dr. Brian SwordsFormer Vice President | Southern Wesleyan University -
“enrollmentFUEL offered all we were looking for. They were interested in us, and our experiences, challenges, and goals. We have worked with the same people since day one and not a series of different names on the phone. enrollmentFUEL helped us become much more effective and efficient by refining our search parameters and increasing our response and conversion rates, leading to an increase in deposits of 20%.”
Dr. William (Bill) BrownVice President for Enrollment Management | Hood College -
“The intelligence we gained from enrollmentFUEL’s Target Market Analysis was incredibly rich—feels like we’re sitting on a gold mine of actionable, data-driven insights!”
Jill GriffinVice President of Enrollment and Marketing | University of Evansville -
“Mars Hill University began to work with enrollmentFUEL during the fall of 2018. They have helped us to transform our admissions philosophy, brought sophisticated best practices to the table, and have helped our young team to soar! Enthusiasm is high based on their encouragement. We are very appreciative of the relationship with enrollmentFUEL and look forward to a bright future working with them as we seek to transform the lives of students at Mars Hill University.”
Dr. Tony FloydPresident | Mars Hill University -
“Our partnership with enrollmentFUEL has absolutely exceeded our expectation throughout the process. Jacqui and Mike spent time initially to help clarify our needs for our project and to craft goals that served to guide the design. In spite of the fact we were late in contracting with enrollmentFUEL, they created a schedule that would meet our desired deadline–then worked with us diligently to ensure that we met that timeline. The product was authentically Shenandoah, which meant that the outcomes were, predictably, right on target for students that fit the target population. In the stress of today’s admissions environment, it is reassuring for us to have a partner that consistently delivers more than they promise!!”
Claressa Morton, Ph.D.Vice President of Enrollment Management and Student Success | Shenandoah University



















